GoKarts USA Support

Help Request

Report Damaged or Missing Items

If any items from your delivery are damaged or missing, please submit a request below.

Important: Please be sure to use the same name and email address associated with your order when contacting us. To ensure we can provide timely support to our customers, we prioritize inquiries from verified customers with an existing order. If we are unable to locate an order associated with the information provided, we may not be able to respond to your inquiry.

All requests for damaged or missing items are submitted to the manufacturer on your behalf.
If you experience any issues while submitting your request, please contact our Support Team at [email protected] — we're happy to help!